🛡️ Child Safety Policy

Our Commitment

Learning Panda AI is an educational platform serving students across India, including children as young as 6 years old (Class 1). We are deeply committed to:

• Creating a safe, age-appropriate learning environment for all students
• Protecting children's personal data with the highest standard of care
• Complying with India's Digital Personal Data Protection (DPDP) Act, 2023 and all applicable child protection regulations
• Never using children's data for advertising, profiling, or commercial purposes
• Empowering parents and schools to maintain oversight of student activity

DPDP Act 2023 Compliance

India's Digital Personal Data Protection Act, 2023 (DPDP Act) governs the processing of personal data of Indian citizens. It provides special protections for children — defined as persons under 18 years of age. Since our platform primarily serves K-12 students, the majority of our users fall within this protected category.

Key obligations under the DPDP Act

• Verifiable parental consent: Before processing personal data of any user under 18, we obtain verifiable consent from a parent or lawful guardian, except where a school provides consent on behalf of parents for educational use.
• No direct sign-up under 18 without parental consent: Students under 18 must be enrolled by a school administrator, teacher, or parent/guardian. Independent sign-up requires parental consent verification.
• No tracking or behavioural monitoring: We do not track children's behaviour for profiling or targeted advertising. Usage data is used solely to improve learning outcomes.
• Minimal data collection: We collect only the personal data necessary for educational functionality — name, grade level, and board. We do not collect location, phone numbers, or social profiles from minors.
• No third-party data sharing for commercial purposes: Children's personal data is never shared with third parties for marketing or commercial purposes.
• Data Principal rights: Parents and guardians can exercise rights on behalf of their child — including access, correction, and erasure of personal data.

Data Practices for Minors

All personal data of minor users is retained only as long as the school or parent account is active and is deleted within 30 days of an erasure request, in accordance with the DPDP Act.

Content Safety

All AI-generated content on Learning Panda AI is subject to strict content filtering:

• Curriculum alignment: Responses are anchored to official NCERT, CBSE, ICSE, and State board textbooks. Off-topic or inappropriate queries are gracefully declined.
• Age-appropriate language: The tone and vocabulary of responses are calibrated to the student's grade level.
• Content filtering: We apply filters to detect and block attempts to generate harmful, violent, adult, or otherwise inappropriate content.
• No social features: Students cannot directly message each other or share user-generated content publicly.
• Human review: Flagged interactions are reviewed by our safety team.

School & Parental Accounts

School accounts

Schools that deploy Learning Panda AI act as Data Fiduciaries under the DPDP Act, obtaining consent on behalf of parents for educational use. Schools agree to our Terms of Service and are responsible for:

• Ensuring only enrolled students access the platform
• Obtaining and documenting verifiable parental consent as required under the DPDP Act, 2023
• Managing student accounts and data access within their institution

Parent accounts

Parents or guardians can create accounts to monitor their child's progress, including:

• Weekly progress reports delivered by email
• Dashboard showing subjects studied, time spent, and quiz scores
• The ability to restrict subjects or features accessible to their child
• The ability to request data export or erasure at any time

Parental Rights & Controls

Under the DPDP Act, 2023, parents and guardians have the following rights on behalf of their child (under 18) at any time:

• Right to access: Request a summary of all personal data we hold about their child.
• Right to correction: Ask us to correct inaccurate or incomplete information.
• Right to erasure: Request deletion of their child's account and all associated personal data.
• Right to grievance redressal: Raise a complaint with our Grievance Officer (see contact below). We will respond within 48 hours.
• Right to withdraw consent: Withdraw previously given consent at any time, which will result in the child's account being closed.
• Right to nominate: Nominate another individual to exercise these rights in case of incapacity.

To exercise any of these rights, email us at contact@learningpanda.ai with the subject line "Parental Request — [child's first name]." We will respond within 5 business days.

Reporting & Enforcement

Reporting concerns

If you encounter content or behaviour on the platform that you believe is harmful, inappropriate, or unsafe for children, please report it immediately:

• In-app: Use the "Report" button available on any AI response.
• Email: contact@learningpanda.ai

Response & enforcement

• All child safety reports are reviewed within 24 hours.
• Accounts found to be in violation of this policy — including adults attempting to misuse the platform — will be suspended immediately and reported to relevant authorities where required by Indian law.
• We co-operate fully with Indian law enforcement and the Data Protection Board of India in any investigation involving child safety or data misuse.

Contact & Escalation

For any concerns related to child safety, privacy of minors, or DPDP Act compliance, please contact our Grievance Officer:

• Email: contact@learningpanda.ai
• Subject line: "Child Safety" or "DPDP Grievance"
• Response time: Within 24 hours for safety issues; 5 business days for data requests

If your grievance is not resolved to your satisfaction, you may escalate to the Data Protection Board of India as established under the DPDP Act, 2023.

We take every child safety concern seriously and are committed to continuously improving our protections for young learners across India.