🛡️ Child Safety Policy

Our Commitment

Learning Panda AI serves students across India, including children as young as 6 years old (Class 1). We are deeply committed to:

• Creating a safe, age-appropriate learning environment for all students
• Protecting children's personal data with the highest standard of care
• Complying with India's Digital Personal Data Protection (DPDP) Act, 2023 and all applicable child protection regulations
• Never using children's data for advertising, profiling, or commercial purposes
• Empowering parents and schools to maintain oversight of student activity

DPDP Act 2023 Compliance

India's Digital Personal Data Protection Act, 2023 (DPDP Act) provides special protections for children — defined as persons under 18 years of age. Since our platform primarily serves K-12 students, the majority of our users fall within this protected category.

Key obligations under the DPDP Act

• Verifiable parental consent: Required before processing personal data of any user under 18, except where a school provides consent for educational use.
• Parent/guardian contact & oversight: Students sign up directly. During onboarding we collect a parent/guardian's name, mobile number, and email, and offer an email verification step so a parent/guardian can confirm their details and exercise the rights below.
• No tracking or behavioural monitoring: Usage data is used solely to improve learning outcomes, never for profiling or advertising.
• Purpose-limited data collection: We collect the student's name, date of birth, grade, board, and town/state, plus a parent/guardian's name, mobile number, and email. If the student signs in with Google, we also receive their Google profile photo. We do not collect precise GPS location or social-media profiles.
• No third-party data sharing for commercial purposes: Children's personal data is never shared with third parties for marketing.
• Data Principal rights: Parents and guardians can exercise access, correction, and erasure rights on behalf of their child.

Data Practices for Minors

All personal data of minor users is deleted within 30 days of an erasure request, in accordance with the DPDP Act.

Content Safety

• Curriculum alignment: Responses are anchored to official NCERT, CBSE, ICSE, and State board textbooks. Off-topic or inappropriate queries are gracefully declined.
• Age-appropriate language: Tone and vocabulary are calibrated to the student's grade level.
• Content filtering: Filters detect and block attempts to generate harmful, violent, adult, or inappropriate content.
• No social features: Students cannot directly message each other or share user-generated content publicly.
• Human review: Flagged interactions are reviewed by our safety team.

School & Parental Accounts

School accounts

Schools act as Data Fiduciaries under the DPDP Act. By agreeing to our Terms of Service, schools are responsible for:

• Ensuring only enrolled students access the platform
• Obtaining and documenting verifiable parental consent as required under the DPDP Act, 2023
• Managing student accounts and data access within their institution

Parent accounts

Parents or guardians can monitor their child's progress, including:

• Weekly progress reports delivered by email
• Dashboard showing subjects studied, time spent, and quiz scores
• The ability to restrict subjects or features accessible to their child
• The ability to request data export or erasure at any time

Parental Rights & Controls

Under the DPDP Act, 2023, parents and guardians may exercise the following rights on behalf of their child at any time:

• Right to access: Request a summary of all personal data we hold about their child.
• Right to correction: Ask us to correct inaccurate or incomplete information.
• Right to erasure: Request deletion of their child's account and all associated personal data.
• Right to grievance redressal: Raise a complaint with our Grievance Officer. We will respond within 48 hours.
• Right to withdraw consent: Withdraw previously given consent at any time, which will result in the child's account being closed.
• Right to nominate: Nominate another individual to exercise these rights in case of incapacity.

Email contact@learningpanda.aiwith the subject line "Parental Request — [child's first name]." We will respond within 5 business days.

Reporting & Enforcement

Reporting concerns

• In-app: Use the "Report" button available on any AI response.
• Email: contact@learningpanda.ai

Response & enforcement

• All child safety reports are reviewed within 24 hours.
• Accounts found to be in violation — including adults misusing the platform — will be suspended immediately and reported to relevant authorities where required by Indian law.
• We co-operate fully with Indian law enforcement and the Data Protection Board of India in any investigation involving child safety or data misuse.

Contact & Escalation

• Email: contact@learningpanda.ai
• Subject line: "Child Safety" or "DPDP Grievance"
• Response time: Within 24 hours for safety issues; 5 business days for data requests

If your grievance is not resolved to your satisfaction, you may escalate to the Data Protection Board of India as established under the DPDP Act, 2023.